Some of the issues that you might experience (such as playing videos) can be solved by clearing the Chrome browser cache.

Here’s how to clear the cache:

1-Click on the “3 dots” in the top-right corner of Chrome.
2-Click on “More Tools”.
3-Click on “Clear browsing data”.

4-Select “All time” from the drop-down menu.

5-Make sure only “Download History, Cookies and other site data, and Cached images and files” is selected.
6-Click the “Clear Data” button.


If you continue to have trouble, please send us a Support Request and we will look into the issue.