JUMPING TURTLE SUPPORT

TO GET STARTED, PLEASE CHOOSE AN OPTION

MEMBERSHIP ACCOUNT SUPPORT

F.A.Q. AND SUPPORT

“How Do I Cancel My Membership?”

“I am having trouble with the App.”

EVENT AND TICKET SUPPORT

F.A.Q. AND SUPPORT

“Are any of your events cancelled?”

“How can I get a refund for my tickets?”

SUPPORT HOURS ARE MON – FRI: 9AM-4PM (MST).
WE USUALLY DO NOT REPLY TO REQUESTS ON WEEKENDS OR HOLIDAYS.

GENERAL SUPPORT QUESTIONS

Have you checked the Our Turtle House OR Jumping Turtle Events Support Pages already? If not, please check them before submitting a General Support question.

NEED TO CANCEL YOUR MEMBERSHIP? CLICK HERE!

PLEASE MAKE SURE YOUR EMAIL ADDRESS IS CORRECT OR WE WILL NOT BE ABLE TO REPLY TO YOUR MESSAGE.
PLEASE PROVIDE AS MUCH DETAIL AS POSSIBLE IN ORDER TO PROCESS YOUR REQUEST AS QUICKLY AS POSSIBLE.
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